DEFALEOUNA THOMAS
Administrative & Virtual Assistant
Lagos, NG.About
Highly organized and proactive Administrative & Virtual Assistant with a proven ability to optimize workflows and provide comprehensive executive support. Skilled in leveraging CRM tools, data management, and digital content creation, I drive efficiency and enhance communication across diverse platforms. I am adept at working independently, maintaining confidentiality, and utilizing AI tools to streamline operations, positioning me to deliver immediate value in dynamic administrative environments.
Work
MEKANIZONE
|Administrative Assistant
Lagos, Lagos State, Nigeria
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Summary
Supported remote office administration and executive functions, optimizing workflows and improving communication systems for enhanced operational efficiency.
Highlights
Coordinated remote office administration and optimized workflow, ensuring smooth daily operations and efficient task execution across various departments.
Contributed to securing partnerships by assisting in the meticulous preparation of grant documents and proposals, supporting strategic organizational growth.
Conducted in-depth online research and maintained detailed project tracking spreadsheets, providing critical data for strategic decision-making and project oversight.
Delivered executive-level assistance, including proactive email handling and strategic task prioritization, improving executive productivity and response times.
Enhanced organizational efficiency by improving record-keeping and internal communication systems, facilitating quicker information retrieval and team collaboration.
Assisted in preparing comprehensive client reports and meeting notes, ensuring clear documentation and effective dissemination of critical information.
Ministry Of Land, Survey & Town Planning (Intern)
|Administrative Support/ Corper's Chief Liaison Officer
Jos North LGA, Plateau State, Nigeria
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Summary
Provided crucial administrative and liaison support, streamlining internal communications and enhancing operational efficiency for planning and land documentation teams.
Highlights
Facilitated seamless internal communication between clients and officers, ensuring clear information exchange and improving stakeholder relations by 20%.
Provided essential administrative support, including accurate document filing and data entry for over 500 records, enhancing organizational efficiency and record accessibility.
Contributed to strategic operations by participating in report writing, data organization, and scheduling for critical field activities, supporting timely project execution.
Supported planning and land documentation teams through daily coordination tasks, ensuring smooth project progression and timely completion of key initiatives.
NEW DAWN CONSULTANT
|Virtual Assistant / Administrative Assistant (Hybrid)
Lagos, Lagos State, Nigeria
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Summary
Provided comprehensive administrative and virtual support, managing client relations, schedules, and digital content to enhance operational efficiency and communication.
Highlights
Streamlined client communication by maintaining meticulous contact records and responding to queries via email and phone, improving responsiveness and satisfaction.
Managed executive schedules and appointments, ensuring timely follow-ups and optimizing calendar efficiency for key stakeholders and operational deadlines.
Executed diverse administrative tasks, including precise data entry, Google Forms creation, and comprehensive report generation, enhancing data integrity and accessibility.
Developed engaging visual content using Canva for internal and external communications, while organizing critical client information systems for quick retrieval.
Facilitated seamless project coordination and internal communications through Trello and Notion, supporting multiple projects and enhancing team collaboration by 15%.
Managed social media content for Facebook, Instagram, and TikTok, organizing context ideas to boost online presence and engagement for client initiatives.
Education
NATIONAL YOUTH SERVICE CORPS (NYSC)
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National Service Program
Community Development & Public Service
LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY
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Bachelor of Technology (B.Tech)
Urban and Regional Planning
Skills
Administrative Support
Administrative Support, Executive Assistance, Office Organization, Remote Administration, Workflow Coordination, Task Prioritization, Record-keeping, Document Filing, Data Entry, General Administrative Support.
Communication & Client Relations
Email Management, Calendar Management, Scheduling, Meeting Coordination, Client Support, Internal Communications, Stakeholder Management, Client Follow-ups.
CRM & Project Management Tools
HubSpot, Notion, Trello, Google Workspace, Project Tracking, CRM Tools.
Digital Content & AI Tools
Basic Video Editing, Social Media Management, Content Creation, Canva, AI Tools, Research, Task Automation, Video Editing.
Reporting & Documentation
Report Writing, Data Organization, Google Forms Creation, Proposal Preparation, Meeting Notes, Document Management.
Professional Attributes
Professionalism, Attention to Detail, Independent Work, Confidentiality, Proactive, Highly Organized.